Frequently Asked Question!
How can I return my order?
Once the order is placed, it cannot be returned exchanged, or cancelled.
How can I cancel my order?
You cannot cancel an order once it has been placed.
How do I know my order is confirmed?
We’ll send you an email and SMS when we confirm your order. You can also check the order status on your account dashboard by login on gomoswafoods.com
Is it safe to use my credit/debit card on gomoswafoods.com?
Yes, It is absolutely safe to use your card on gomoswafoods.com . A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using a visa or master credit card. It means extra security for customers, thus making online shopping safer.
Is buying on-line safe?
Yes, It is absolutely safe to use your card on gomoswafoods.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using a visa or master credit card. It means extra security for customers, thus making online shopping safer.
What if my package is opened/tampered with?
If you feel that your package was opened/tampered, please don’t accept the delivery. Please raise the Refund request on the ‘Ticket Panel’ in ‘My Account’ on your dashboard. We will confirm your Refund request (ticket) via email/phone call and may process the refund of the order amount or resend the order as per your wish/convenience.
Can I have multiple registrations?
Each email address and contact phone number can only be associated with gomoswafoods.com But cannot with the same email.
Which courier will deliver my item?
We use a network of trustworthy partners based on their speed and delivery to you.
Courier partners –
- BLUE DART
- XPRESSBEES
- INDIAN POST
- ECOM EXPRESS
- DELHIVERY
What are the modes of payment?
You can pay for your order on patanjaliayurved.net using the following modes of payment:
- Credit and Debit cards (Visa/Master card/Rupay)
- PhonePe Wallet
- Google Pay Wallet
- Net Banking
- UPI
What is time period of delivery?
Our Standard delivery time or Gujarat & Mumbai within 2-3 days, Delhi, Chennai, Bangalore, Pune within 4 days & rest of India within 4-5 working days
What is ‘My Account’? How do I update my information?
- It is easy to update your details and view your orders any time through ‘My Account’.
- ‘My Account’ allows you complete control over your transactions on www.gomoswafoods.com
- Manage/edit your personal data like address, phone numbers, email ids Change your password Track the status of your orders .